Author: Neil Richardson

People love stories

I really enjoyed the National iPOS User Day last year. It was great to meet so many of our Australian iPOS for SunSystems clients and to be part of such a vibrant and engaged group. During the day we were honoured to have a couple of stand-up customer stories.

There’s no denying the spreadsheet

The European Spreadsheet Risk Interest Group (EUSPRIG) (no, really!) maintains a list of spreadsheet horror stories and when you have plenty of time on your hands you might like to browse through their extensive list of corporate fails.

Stop opening other people’s envelopes

I’m always delighted when a company says “send me the invoice”. It’s a good measure of success for both parties. But my delight turned to horror recently when I was told “Oh yes, you can email the invoice if you want, but you must also post one to the finance address.

I think I’ll put the dog on the internet

We have a dog at home, a cairn terrier. The kids love him and he seems to like them, no one bitten yet. The trouble with terriers is that they are runners. When you open the front door, if you don’t have a good grip on him he bolts down the driveway and disappears.

Survey: The primary improvement focus of the CFO

I spent a fascinating day at the Institute of Chartered Accountants Australia in the “Applied Corporate Strategy for Finance Professionals” training workshop. The concepts of Lean vs SixSigma vs Constraints Theory were touched on around cost management in a business.

Tough empathy in change management

Last week I had the privilege of spending a day at the Institute of Chartered Accountants of Australia. John Cleary (Blue Chip Consulting) ran an excellent session on “Applied Corporate Strategy for the Finance Professional”. It was a day jam packed with content and value.