Turning your debtor-dues into cash is the primary goal of your collections team. It is the imperative that maintains the business viability; get the cash that we are owed. The reality is some debtors are more reliable than others when it comes to settling their accounts.
The mere fact that any business has debtors implies that it is financing the ability of its customers to purchase from the business. This fact is balanced to the extent that the business itself obtains credit (funding) from its suppliers.