The progression of advanced systems and operational intelligence over the years has lead to businesses/organisations having the ability to use data in a proactive way so that problems can be identified immediately. Data analytics and sensor information can identified the problem immediately with enhanced process management controls preventing the problem occurring at all. In the modern world, It has become the new ‘normal’ to to respond to everyday activities exceptionally.
Computers are consistent, people are not. Business process management delivers reliable, repeatable and sustainable results.
The European Spreadsheet Risk Interest Group (EUSPRIG) (no, really!) maintains a list of spreadsheet horror stories and when you have plenty of time on your hands you might like to browse through their extensive list of corporate fails.
I’ve blogged previously about my recent day at the ICCA in Sydney. One section focussed closely on process excellence, a topic close to my heart. Process is a key element of achieving the company objectives.
I have posted a number of blogs exploring how to describe what XMPro is. But I tend to continue to be dissatisfied with my explanations. Sometimes the answers you are looking for are so close they could bite.
I recently had the pleasure of meeting and talking to the CIO of a multi-national company about his future needs. He was sure that he had no need for BPM because if he did he would use the ERP workflow!
We have a dog at home, a cairn terrier. The kids love him and he seems to like them, no one bitten yet. The trouble with terriers is that they are runners. When you open the front door, if you don’t have a good grip on him he bolts down the driveway and disappears.
A couple of weeks ago I was standing around at a BBQ with the rest of the men drinking beer and watching the host burn the meat. Anyway, as usual with new acquaintances I found myself in the “so what do you do for a crust?” conversation.
In our house I am the chief dishwasher stacker. There is no argument. I do it better. Of course, few people argue to do a tedious job at all, so maybe I am delusional. But I think not.
I have recently been privileged to participate in the process of product selection by two best in class organisations. It is my experience each time you deal with such organisations you always have learns and are reminded there is no substitute for doing a process properly.